Grey Lace Bow Sweatshirt

We offer complimentary worldwide shipping on all orders. Once an order is placed, it is typically processed within 3 to 4 business days. Delivery timelines range from 2 to 4 weeks depending on product availability, destination, and customs clearance. Please note that items in a single order may be shipped separately to ensure timely delivery. To read the full Shipping Policy, please visit: https://freefromlabel.com/policies/shipping-policy

We accept returns within 10 days of delivery, provided the item is unused, in its original packaging, and in resalable condition. In cases of damaged, defective, or incorrect products, customers are encouraged to contact our support team promptly for assistance or replacement. To review the complete Return & Refund Policy, please visit: https://freefromlabel.com/policies/refund-policy

At Free From Label, we’re proud to deliver a seamless shopping experience, and we’re honored that Google rates us "Great" in their monthly Store Score USA.

Trusted Global Fulfillment Network

We work with a trusted international network of manufacturers who directly fulfill orders from their regional hubs. This allows us to provide the newest styles without overstocking outdated inventory—helping you access exclusive pieces at fair prices.

Your Shopping Protection Includes:

✅ SSL-Secured Checkout
✅ PayPal Purchase Protection
✅ 24/7 Order Tracking
✅ 10-Day Refund Policy on Eligible Items

Need Help or Have Questions?

Our support team is here to help! Reach out anytime at support@freefromlabel.com

*Google Store Score is based on third-party data aggregated from verified shopping experiences.

General Clothing Care

Washing: Wash on a gentle cycle with cold water or hand wash for delicate items. Always use mild detergent and avoid bleach.

Drying: Do not wring your clothes. Air dry flat or hang in shade to prevent color fading. Avoid tumble drying unless stated on the care label.

Ironing: Use a low to medium heat setting. For delicate fabrics (like chiffon or silk), place a pressing cloth between the fabric and iron, or use a garment steamer.

Storage: Hang structured tops, dresses, and jackets on padded or wooden hangers to keep their shape. Fold knitwear, sweaters, and stretchy fabrics to avoid stretching.

Pro Tip: Always read the care label on each piece for the best results—different fabrics need different love.